
All your key Hilti tasks in one place


Book repairs fast

Reduce administration

Get information on the go
Support when and where you need it
— BOBBY TYLER
Field Foreman, Clark Pacific
FAQs
Creating a Hilti Online account is straightforward. Click the "Register" or "Create Account" button at the top of the homepage, enter your business email address and company information, and follow the prompts to complete your registration. Once verified, you'll have immediate access to all the benefits of Hilti Online.
With a Hilti Online account, you can:
Order products online 24/7 with access to personalized pricing where relevant, details on stock availability, and information about delivery options.
Track orders and shipments, view order and service history, and access invoices without contacting customer service.
Request and track tool repairs online, including repair status updates.
View and manage your tools digitally.
Automate reordering of frequently used items, reducing downtime and manual admin
Yes. Hilti Online employs industry-leading encryption and security protocols to protect customer data. We maintain strict compliance with international payment security standards, and your payment information is never stored without your explicit consent.
No. You do not need to have an account. You can add products to your basket and complete your purchase by entering your company and delivery details at checkout, without registering for a Hilti Online account.
While guest checkout is convenient for one-time purchases, registering provides significant benefits including personalized pricing, order history tracking, saved shopping lists, exclusive promotions, digital warranty registration, and tool management options. Registered users also enjoy a streamlined checkout process for all future orders.
Hilti Online features intelligent search functionality that helps you find products based on your specific requirements. You can search by product name, category, application type, or even by entering the problem you're trying to solve. Our system will suggest the most relevant tools and accessories for your needs.
Technical documentation and product specifications are available directly on each product page. For additional support, you can use our online chat feature during business hours, submit a question through the contact form, or call our dedicated customer service line. All contact information is available in the Support section of the website.

