Frequently Asked Questions

Specialist in power tools and fastening systems, the products and solutions offered by Hilti are intended only for professionals in all sectors of activity of construction and construction.

When you click on the "Products" menu, you will find all our references by browsing through the links: cordless tools, power tools, consumables for tools, fasteners, software,etc.

Your Hilti device comes with a one-time 2-year warranty to repair at no cost. At Hilti, we are committed to repairing your tool as soon as possible.

Find out more about all the features available on Hilti Online, through our Hilti Website Help Center

Click here to find the nearest store.

At Hilti our customer service teams are here to help you with much more than just placing an order.

Our customer service teams understand the power of our Hilti products, software and services and can help you find the right solutions for your project.

And if you want to talk to your onsite account manager or have a specific technical question, then our customer service team can help you with that as well.

Just contact us via:

• Phone: +971-800-44584

• Email: ae.contactus@hilti.com

• WhatsApp: +971-48107000

• or Live Chat via Hilti Online.

Our customer service teams can:

• Give you advice about our Hilti products, software or services.

• Find stock availability and place an order for you.

• Help you find the best delivery solution including delivery to your door.

• Arrange a service or repair for your Hilti tools.

Our mission is to help you have your tools and equipment ready to work when you are. That's why we offer industry-leading warranty conditions, tool repair turnarounds and specialty services like measuring tool calibration. Find out more about our repair services: Tool Repair.