UNIQUE SPEED! 3 DAYS REPAIR TIME OR FREE*
Your tool is back before you know it…
New Hilti super fast Hilti Tool Service
Simply unique in the UAE !
When you buy a Hilti tool, you get more than just a tool. You also get the super-fast Hilti tool repair service.
At Hilti, we repair your Hilti tool in 3 days or repair it free of charge.
We take care of collecting your Hilti tool at your office, on the jobsite or in Hilti stores, and return to you onsite as well.
Each Hilti tool is registered: no proof of purchase to be provided.
Super-fast. Pleasantly predictable.
Contact us by phone or via our website, we take care of the rest.
WHAT IS YOUR 3 DAY HILTI TOOL REPAIR OFFER?
Super fast. Pleasantly predictable. Incredibly simple.
HOW SOON CAN I GET MY TOOL REPAIRED?
Unique speed - 3-day repair or Free*
• Tried and true repair process: 1 day to collect Hilti tool, 1 day to repair it and 1 day to deliver it
• 3-days starts the day-after the receipt of approval for the repair. If it takes longer than 3 business days,
your repair is free of charge
• Smooth, on-site free pick-up and delivery, thanks to our strong partnerships with trusted carriers
• Only the best will do: repairs are done by highly skilled, trained and certified Hilti technicians
• Exclusive use of genuine Hilti spare parts.
WHAT WILL BE THE COST OF THE REPAIR OF MY TOOL?
Unique Warranty - 2 Years** Free Repair
• In the event of a breakdown, we repair your Hilti tool free of charge for 2 years** after the date of
purchase (including wear and tear)
• After the 2 years warranty period, take advantage of our repair packages with a capped amount
• After any out-of-warranty repair (package or quote), benefit from an additional 1 month no cost coverage
on the device
• Manufacturer's warranty: lifetime warranty against parts and manufacturer irregularities as long as we
service the tool.
HOW DO YOUR REPAIRS ENABLE YOU TO SAVE TIME ?
Unique simplicity - 1 click or call for support
• No registration of your tools or proof of purchase is ever required
• Contact us on 800-Hilti (800-44584) or via our website
• Tracking the status of the repair on our website.
simplicity - 1 click or call for support.
Request your repair online
Terms and conditions*:
*Unique Speed. 3 or Free
Conditions for reimbursement :
1. 3-days starts the day-after the receipt of approval for the repair
2. Heavy Diamond tools (wall saws, wire saws), high-end concrete detection tools not included
3. Saturday, Sunday and public holidays not included
4. Customer delays not included (no phone answer, nobody to receive tool etc.)
5. Outskirt deliveries not included
6. More than 10 tool repair approvals at once not included
7. Force Majeure events not included
**2 years warranty
With the exception of the following machines: Hilti Angle grinders, Hilti Cordless drill driver SF 2-A.
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